Frequently Asked Questions
01
Will my customers really do this? What if they're not tech-savvy?
We designed it for everyone. Your customer doesn't need to download an app or be a tech expert. They just click a link and hit record. It's as easy as sending a WhatsApp video. By creating a quick, secure account, they also get a professional portal to view their quote, which builds trust.
02
How is this better than just doing a WhatsApp or FaceTime video call?
A video call is still a manual process where you have to take notes. CentralNest is an automated system. Our AI does the tedious work of creating the room-by-room inventory and box count for you. This saves you hours of admin and results in a professional, itemised PDF you can send instantly, which a simple video call can't do.
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How accurate is the AI? What if it misses the tricky stuff?
Our AI is your co-pilot, not the pilot. It's incredibly accurate at the most time-consuming part: building the inventory. However, nothing replaces a mover's experience. That's why you review every quote. You can easily adjust times and add charges for expert details like tight staircases, long carries, or parking restrictions.
Will this replace my need to do a sales call?
No, it makes your sales call more profitable. It kills the tedious admin part of the call, so you can stop measuring furniture and start building rapport and closing the deal. You can even walk the customer through the professional PDF on the call to show how thorough and trustworthy you are.
What is the pricing? Are there hidden fees or subscriptions?
There are absolutely no subscriptions or hidden fees. CentralNest is simple pay-as-you-go. For our launch, we're offering a special Founder's Rate of £7.50 per quote sent, locked in for your first 12 months. This allows you to use our powerful tool without any long-term commitment.
Is my customer's data secure?
Yes, 100%. All video and quote data is stored securely and is GDPR compliant. By giving each customer their own secure account portal, you're actually providing a more professional and secure experience than sending details back and forth over unencrypted emails or messaging apps.